Get in touch
One person runs this site, and reads everything that arrives. Corrections get priority over everything else.
There’s no contact form here on purpose — forms break quietly and messages vanish. Email arrives.
What you’re writing about
Using one of these subject lines gets your message sorted faster. Each link fills it in for you.
Corrections
Something published here is wrong
Pricing that’s changed, a feature that no longer exists, a broken link, a claim that doesn’t hold up. Include the URL and what’s wrong with it. Corrections are made publicly, with the date, rather than edited in silently.
Send a correctionSubmissions
You’d like a tool considered
Send the product, who it’s for, and access if there’s a paywall. Reviews here are hands-on, so a tool that can’t be tested properly won’t be reviewed. Being submitted doesn’t guarantee coverage, and coverage isn’t guaranteed to be favourable.
Submit a toolPartnerships
Affiliate programme or press
Affiliate programmes, data partnerships, and press enquiries. If you run a programme relevant to the categories covered here, say which one and include the terms.
Start a conversationThe Index
Questions about the data
How a figure was produced, requests to replicate a run, or problems with the method itself. The full process is documented on the methodology page.
Ask about the dataWhat happens after you send it
This is a one-person operation, not a support desk. If a fortnight goes by with nothing, send it again — it got lost, not ignored.
What this site won’t do
Saying this plainly saves everyone time, and it’s the reason the reviews are worth reading.
Not available at any price
- No paid placement. Position in any ranking or listing is not for sale.
- No sponsored reviews, and no review written to a brief supplied by the tool.
- No link exchanges, no paid guest posts, no link insertions into existing articles.
- No copy approval. Tools don’t see a review before it publishes.
- No removal of unfavourable coverage. Factual errors get corrected; conclusions don’t get retracted because you disagree with them.
Who’s behind this
SaaSArc is written and maintained by Sere, working from Texas in the United States. Reviews are based on hands-on testing with paid or trial accounts opened directly, with screenshots taken during the actual test rather than supplied by the vendor.
How that testing works is documented in How We Review AI Tools.